690 Main St, Oakville, Connecticut 06779, United States

(203) 528-0124

Who to know when you need a tow

What You Should Know

 

 Schedule A – Consensual Storage Rate

  • INSIDE BUILDING                                                                           OUTSIDE BUILDING -GATED &  PROTECTED
  •  Up to 20’                       $175.00 per Calendar Day                                                    $150.00 per Calendar Day         
  •  20’-29’                            $250.00 per Calendar Day                                                   $325.00 per Calendar Day                     
  •  Over 30’                       $400.00 per Calendar Day                                         $475.00 per Calendar Day

NOTICE RE  CONSENSUAL STORAGE RATES

  • THESE RATES ARE ASSESSED ON ALL CONSENSUAL TOWS THAT ARE BROUGHT INTO THE YARD AND CONSENSUAL WORK AS OUTLINED BELOW OR IN ACCORDANCE WITH CONTRACTED REPAIR WORK. BY AGREEING TO LEAVE THE VEHICLE HERE FOR WORK OR BY AGREEING TO HAVE US TOW THE VEHICLE HERE AT THE VEHICLE OPERATORS REQUEST, EXCEPT IN CASES WHERE SUCH TOW IS CONSIDERED NON-CONSENSUAL, YOU ARE AGREEING TO THESE RATES. 
  •  A NON-CONSENSUAL TOW IS A TOW AUTHORIZED BY SOMEONE ELSE LEGALLY ALLOWED TO DO SO WITHOUT YOUR AUTHORIZATION 
  •  A CONSENSUAL TOW IS A TOW THAT YOU OR ANOTHER PERSON AUTHORIZED AND HAS AGREED TO HIRE US FOR 
  • CONSENSUAL WORK IS DEFINED AS ALL WORK THAT YOU OR A PERSON LEGALLY AUTHORIZED HAS EITHER CONSENTED TO AND / OR REQUESTED US TO UNDERTAKE. IT MAY BE AN ESTIMATE, REPAIR OR COMPLETION OF PART OR ALL OF A JOB. • THESE RATES BECOME EFFECTIVE AT 12:00 AM (MIDNIGHT) EST THE MORNING AFTER THE VEHICLE IS BROUGHT IN IF NON-CONSENSUAL STORAGE IS ASSESSED AND VEHICLE IS SIGNED OUT INTO OUR REPAIR DIVISIONS CUSTODY OR IMMEDIATELY AFTER THE VEHICLE IS GATED IN OUR YARD OR FACILITY.  EXAMPLE: IF THE VEHICLE IS TOWED IN BY ORDER OF LAW ENFORCEMENT OR OTHER AUTHORIZED PERSON AT 2:00 PM ON TUESDAY AND YOU SIGN IT OUT INTO OUR REPAIR DIVISIONS CUSTODY AT 4:00 PM ON TUESDAY, THE CONSENSUAL STORAGE RATE BEGINS AT 12:00 AM ON WEDNESDAY 
  •  CONSENSUAL STORAGE STOPS WHEN WE RECEIVE AND AGREE TO A REPAIR ESTIMATE SUPPLIED AND AGREED TO BY YOU AND YOUR INSURANCE COMPANY 
  •  CONSENSUAL STORAGE IS ASSESSED EACH DAY OR ANY PORTION THEREOF, NOT A 24 HOUR PERIOD 
  • CONSENSUAL STORAGE WILL BEGIN AGAIN IF THE VEHICLE IS NOT ABLE TO BE WORKED ON DUE TO A DELAY ON YOUR PART OR THE PART OF AN INSURANCE COMPANY OR THEIR DULY AUTHORIZED REPRESENTATIVE UNLESS IT IS IN OUR BAY, IN WHICH CASE A BAY TIE UP FEE WILL BE ASSESSED (SEE BELOW) 
  • THESE RATES ALSO APPLY ONE DAY AFTER THE COMPLETION OF AUTHORIZED REPAIRS IS DONE IF YOU FAIL TO PICKUP THE VEHICLE 

 PAYMENT MUST BE RECEIVED IN FULL PRIOR TO THE RELEASE OF ANY VEHICLE OR CONSENSUAL STORAGE WILL BE ASSESSED. 


CONSENSUAL YARD LABOR RATES

FOR PURPOSES OF A CONSENSUAL AGREEMENT, CONSENSUAL YARD LABOR IS DEFINED AS ANY SERVICE PROVIDED TO YOU OR A PERSON THAT HAS AUTHORITY FOR SERVICES TO YOUR VEHICLE, WHICH IS NOT CONSIDERED PART OF THE TOWING, RECOVERY OR STORAGE OF YOUR VEHICLE ON THIS PREMISE, OR ANY OTHER SERVICE THAT YOU WERE PREVIOUSLY BILLED FOR. THESE SERVICES ARE NOT A CONDITION OF THE TOWING, RECOVERY, STORAGE, OR RELEASE OF YOUR VEHICLE. YOU MAY REMOVE YOUR VEHICLE FROM OUR PREMISES AT ANYTIME AND PERFORM THESE SERVICES YOURSELF. WE DO NOT LOAN OUT TOOLS AND DO NOT PERFORM ANY SERVICES THAT WE ARE NOT PAID FOR. THE BELOW INCLUDE SOME BUT ARE NOT LIMITED TO ALL SERVICES PROVIDED: 

CONSENSUAL YARD LABOR RATE:  $325/PER HOUR BILLED IN 15 MINUTE INCREMENTS 

NOTICE: YOU DO NOT HAVE TO HAVE US DO THESE SERVICES

 • REMOVAL OF PERSONAL ITEMS, DECALS, ACCESSORIES OR LICENSE PLATES • UNLOCKING YOUR VEHICLE • JUMP STARTING YOUR VEHICLE • PROTECTING YOUR VEHICLE FROM FURTHER DAMAGE BY WEATHER • PROTECTING YOU FROM LIABILITY RESULTING FROM DAMAGE TO THE ENVIRONMENT CAUSED BY LEAKING FLUIDS • SERVICES REQUESTED FOR THE INSPECTION OF YOUR VEHICLE IE: VEHICLE LIFTING, SUPPLYING VOLTAGE TO THE SYSTEM, REMOVAL OF EQUIPMENT ECT. 

NOTICE TO INSURANCE APPRAISERS AND ESTIMATORS

BELOW ARE OUR SOME IMPORTANT TERMS AND CONDITIONS. NOTICE TO YOU IS NOTICE TO YOUR CARRIER. READ THEM CAREFULLY. THESE ARE SOME OF THE TERMS AND CONDITIONS GOVERNING OUR WORK AND POLICIES WORK 

THE FOLLOWING IS OUR FEE SCHEDULE: 

• A DISASSEMBLY FEE OF $350.00 WILL BE CHARGED ON ALL VEHICLES IN OUR FACILITY THAT DO NOT QUALIFY FOR A REPAIR • A $105/TOW IN FEE AND A $105/TOW OUT FEE WILL BE CHARGED ON ALL TOTALED VEHICLES THAT WERE SUBJECT TO CONSENSUAL STORAGE THAT ARE INOPERABLE AND CAN NOT BE REMOVED FROM OUR STORAGE YARD OR FACILITY BY THEIR OWN POWER OR ABILITY. 

• ALL COMMUNICATIONS REGARDING REPAIR WORK AND ESTIMATES MUST BE DONE BY EMAIL ONLY 

• ALL ESTIMATES AND SUPPLEMENTS FOR ESTIMATES ARE BY APPOINTMENT ONLY 

• A BAY TIE UP FEE OF $13/PER BAY FOOT WILL BE ASSESSED ON ALL VEHICLES THAT ARE TORN DOWN OR ARE SUBJECT TO A SUPPLEMENT. FOR PURPOSES OF THE FEE ASSESSMENT THIS FEE SHALL BE ASSESSED 24 HOURS AFTER THE VEHICLE IS DISASSEMBLED AND AWAITING REVIEW FOR A REPAIR ESTIMATE UP UNTIL THIS TIME THE REPAIR ESTIMATE IS AGREED UPON. IT WILL ALSO BE ASSESSED THE SECOND BUSINESS DAY AFTER NOTIFICATION OF A SUPPLEMENT IS SENT TO INSURANCE CARRIER OR THEIR APPRAISER. IN THIS CASE, IF THE CARRIER FAILS TO ADDRESS THE SUPPLEMENT WITHIN 48 HOURS THE BAY TIE UP FEE IS RETROACTIVE TO MIDNIGHT (12:01 AM EST) THE DAY AFTER THE SUPPLEMENT IS REQUESTED. EXAMPLE: IF A SUPPLEMENT IS REQUESTED ON THE VEHICLE AT 2:00 PM ON TUESDAY AND THE CARRIER FAILS TO ADDRESS THE SUPPLEMENT BY 2:00 PM EST ON THURSDAY, THE BAY TIE UP FEE WILL BEGIN AT 12:00 AM ON WEDNESDAY • APPRAISERS ARE ADVISED TO CAREFULLY REVIEW THE REQUIRED WORK WITH THE SERVICE WRITER TO PREVENT UN-NECESSARY CHARGES. ANY APPRAISER THAT HAS A FILE THAT IS SUBJECT TO A COMPLAINT WITH THE INSURANCE COMMISSIONER’S OFFICE IS BARRED FROM ANY OF OUR FACILITIES UNTIL A SATISFACTORY RESOLUTION IS MADE.  • ANY APPRAISER THAT FAILS TO WRITE A REPAIR IN GOOD FAITH OR MISLEADS ANY PERSON OF THIS COMPANY IN THE EXERCISE OF THEIR DUTIES AT ANY OF OUR FACILITIES WILL BE BARRED FROM ALL OUR FACILITIES. 

A 5% ADMINISTRATION FEE WILL BE ADDED TO ALL CONSENSUAL STORAGE AND SERVICES


Because of hazards, the MVA must have a hard hat and steel toe boots in accordance with Osha regulations and because you will be in and around active tow vehicles a Ansi Class 3 safety vest to be on our grounds.

  • All appraisers must provide this office with a government issued photo id, a copy of  their appraisers license, business card and a claim number associated with the claim file at the time they sign in at the front office. Please reference the Claim # for this file in all communication.
  • Acceptance of liability in relation to towing, recovery and storage of this claim must be received by us prior to an MVA Inspection being conducted and may be emailed to us at this address or faxed at 1-888-370-3455 or 203-228-5400 Please reference the Claim # for this file in all communication.
  • Any adjuster or appraiser that fails to comply with any of the requirements of our facility may at our option be turned away. We reserve the right to waive any or all requirements at our sole discretion.

THE FOLLOWING IS OUR FEE SCHEDULE AS IT RELATES TO SERVICES YOU MAY ASK US TO PROVIDE

  • *VEHICLE MOVING, LIFTING, OR OTHERWISE LOADED TO ACCOMMODATE AN APPRAISAL $325/per hour billed in 15-minute increments
  • * VEHICLE JUMP START OR POWER TO VEHICLE $95.00
  • *EFFECTIVE SEPTEMBER 1, 2017, ANY VEHICLE THAT IS AT OUR FACILITY AND CAN NOT BE REMOVED BY ITS OWN POWER AND REQUIRES REMOVAL BY A TOWER, SAID TOWER MUST HAVE A CERTIFICATE OF INSURANCE ON FILE LISTING MYHOOPTY.COM LLCAS AN ADDITIONAL INSURED. SAID COI CAN BE EITHER EMAILED TO MYHOOPTY.COM@GMAIL.COM OR FAXED TO 203-228-5400. IF YOUR TOWER IS UNABLE TO PROVIDE A CERTIFICATE OF INSURANCE WE WILL OFFER A CONSENSUAL TOW OUT FOR A FEE OF $95.00 PLUS TAX. THIS TOW IS OFFERED AS A COURTESY AND IS NOT A CONDITION OF THE TOWING, STORAGE, RECOVERY OR RELEASE OF THE VEHICLE

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